Return Policy

 

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*IMPORTANT RETURN POLICY
(Please read carefully)

There are NO RETURNS after 90 days.

Canlit for Kids provides a service for busy teacher librarians. Each pre-selected package is sold as a complete package, including free Teacher Notes, posters, Canadian Flag spine labels, marc records (downloaded from our web site), and other classroom support material as becomes available.

However, we recognize that occasionally you may already have one or two titles, or that sometimes a book is not suitable for a particular situation. For those reasons, we encourage you to preview the books for each package on our web site, prior to our shipping the package to you. After previewing (and before shipping), you may then let us know if any of the titles do not meet your needs. We can substitute titles for you or simply not ship those you don’t want in your order. This way, we cut down on shipping costs (for everyone) and address your immediate needs. If after adjusting your order and upon receipt of the books, you decide that there are some titles that do not meet your needs, we do allow up to five (5) returns.

1. Mail returns by Canada Post (regular rate) WITHIN 20 DAYS of receiving books to maintain discount, see DISCOUNT POLICY below.

RETAIN YOUR POST OFFICE RECEIPT as evidence that books have been shipped. We regret we must charge for damaged books; therefore, please ENSURE THEY ARE SECURELY PACKED. We will fax you a revised invoice, including postage rebate up to a maximum of $7.50

2. If for any reason you must return the complete package, such as an unexpected budget freeze, PHONE OR FAX AS SOON AS POSSIBLE and we will arrange for Canpar to pick it up.

NOTE: Customers will be responsible for all return shipping charges after the 20 day time limit, or return shipping if we have not been notified.

*Local: Please call 656 9906      Remote: 1 888 656 9906

Thank You! We appreciate your cooperation.

DISCOUNT POLICY

CanLit for Kids gives 10%, 15%, and 20% discounts based on the option selected and the number of books kept/returned.

Option One: Signing up for Option 1 is a commitment. Customers who order and purchase three packages in a school year receive 20% discount on each package of 20 books (approx.). Customers may return up to 5 books per package and retain the 20% discount. If more than 5 books per package are returned the discount will be changed to 15%. When you indicate that you will be purchasing all three packages (Option 1) at the start of the school year, you qualify for a 20% discount. IF you then have to cancel one or both orders (for whatever reason) after receiving the first package at 20% discount, you will be billed for the 5% discount difference over the base discount of 20% that you received for the first previous package. The following year, you will have to order (and pay for) 2 packages at a base 15% discount, before re-qualifying for the 20% discount.

Option Two: Customers who order and purchase one or two packages in a school year receive 15% discount on each package of 20 books. Customers may return up to 5 books per package and retain the 15% discount. If more than 5 books per package are returned the discount will be changed to 10%. If customers who have signed up for 1 or 2 packages and order a third package for the year, the third package will be sold at the 20% discount level.

After 90 days, book sales are considered final and you will be invoiced for the total value of the package received (including appropriate discounts).

There are NO RETURNS after 90 days.

Copyright©2005 CANLIT FOR KIDS BOOKS Ltd.- All Rights Reserved.